Should you require your order by a specific date, please contact us beforehand to ensure it will arrive in time. Lauramadison.com guarantees satisfactory communication with our customers and will make every attempt to provide you with your order when you need it.

Orders are shipped via USPS delivery within 3 business days, transit time within the United States usually takes 7-9 days. This service (excluding weekends, bank holidays and circumstances beyond lauramadison.com’s control such as natural disasters or adverse weather). In the rare event that any damage be incurred during transit, we will not take responsibility for this, but a claim should be filed with USPS, and lauramadison.com will support your claim.

Please note that we do not refund any shipping/postage costs

How to Return or Exchange an item purchased on lauramadison.com:
Items purchased from lauramadison.com are eligible for a full refund or exchange if returned within 30 days of purchase. Items must be unworn, unwashed, undamaged, and unused.

Exchanges and returns are accepted with store credit or refund given after proper authorization is granted. To return or exchange an item just email us.

Please include the name and order number, indicate whether you are exchanging or returning the item, and for exchanges, please indicate the desired size/style.

Your privacy is of utmost importance to us. When shopping on lauramadison.com, you can be assured that we will never release your personal information to any outside parties. When you register on our site, you will receive information on new styles and upcoming promotions, but you may request to stop receiving this information at any time. To discontinue email updates, email us.

Your purchases are protected not only by our pledge to provide you with a safe & simple online shopping experience, but by Paypal’s Fraud Protection & Online Security Guarantee.

Use of this site is subject to the following terms and conditions:

Availability:
Should an item be out of stock we will ensure you are informed immediately.

Accuracy:
Items are described to the best possible accuracy, but occasionally mistakes might occur, and if such an event happens, we will contact you immediately to resolve the situation. If an item is displayed with the incorrect price, the option will be given for you to either pay for the item at the correct price or cancel your order. We will not be liable to provide goods that are sold at the incorrect price. Should you wish to cancel, you will be given a full refund. We also reserve the right to increase or decrease prices on this website at any time.
Colors may differ from what they appear to be on the screen, due to photography, lighting, and the nature of computer screens. We have assuredly made the best attempts to describe the true nature of the product’s color, and have photographed each product in a way that showcases the beauty, integrity, and craftsmanship of our products.

Outside links:
Links from this website are not controlled by lauramadison.com, and we cannot be held responsible for any occurrence outside of our own website. We will not be liable for any theft, loss or damage.

Data Protection:
When you register on this site your name and contact details are saved by us. Your card information is collected by Paypal on their secure system. More information on paypal and data protection can be found on www.paypal.com.
We may use your details and information on your purchases to better improve our service to you but we do not store credit card details nor do we share customer details with any 3rd parties. Guaranteed.

Terms and conditions may be changed from time to time.